Offer customer services on the internet
Trimble eServices applications enable electronic processing of authority tasks and services on the internet. The applications serve as a communication channel between authorities and citizens, customers or other interest groups.
The internet applications are modern and intuitive, and guide the users through customer service processes. Authority's or company's base system provides information, such as maps and property information, which can be easily made available in the internet application.
Submitted permit applications, documents and other data integrate directly with the authority’s or company’s systems workflows.
"The tools must be up-to-date and functional. We are using Trimble’s software solution for eGovernment. The applications in the solution form a key part of the City’s electronic service architecture."
A web application for giving, managing and publishing feedback and service requests. Service requests are routed to appropriate staff and quickly located, prioritized, and resolved in a centralized feedback database. The application utilizes geographic information, and visual tools can be used to analyze feedback.
A web-based application that enables citizens to apply for various permits online. The application utilizes geographic information and attribute data.
Web application utilizing geographical information for booking any municipal spatial object reservations online.