eGovernment
Efficient customer service 24/7
eGovernment
Efficient customer service 24/7
Our eGovernment -solution consists of electronic services for selected tasks in the governmental building process with an integration to other governmental solutions. The main purpose of the solution is to assist local governments' technical and environmental services and ease customer service process. Our technology foundation covers communication and business needs on the internet and local network.
The eGovernment -solution consists of
The applications guide end users with intuitive workflows and geospatial functionalities improve usability. They are implemented in a modular way, and easy to integrate to other ICT environments.
The eGovernment -solution consists of
- Trimble Feedback, which is an application for managing service requests and feedback
- eServices -applications, which integrate communication and business transactions between the citizens and authorities together
The applications guide end users with intuitive workflows and geospatial functionalities improve usability. They are implemented in a modular way, and easy to integrate to other ICT environments.
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Trimble FeedbackA web application for managing and publishing service requests and feedback, which the residents have given in the app. Service requests are routed to appropriate staff and quickly located, prioritized and resolved in a centralized feedback database. The application utilizes geographic information, and visual tools can be used for feedback analysis.
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Key benefits
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Superior customer service 24/7
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Positive end customer experience
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Increased efficiency
in the process |
Environment and land use planning issues easier to locate and point on map
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Effortless start of use eGovernment solution
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Our tools must be up-to-date and functional. We are using Trimble’s software solution for eGovernment. The applications create
a key part of the city’s electronic service architecture.
Janne Hartman, GIS manager, City of Jyväskylä in Finland
Services and supportNo software solution is complete without professional services.
To ensure that each customer gets the most out of their solution, we offer a full range of professional services. Read more here > |
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