eServices permit application is made for utilizing geographical information and attribute data for applying for various permits electronically.
The applicant fills in the permit application on the web with the help of step-by-step guidance provided by the application. The permit area can be drawn on a map, and other information, such as explanation for the permit, validity, and contact information for applicant and payer, can be filled in. The application relays the attached documents to the authorities.
With the help of the service, authorities and applicants can communicate on the web. The applicants can view the status and estimated processing time of their permit application on their own desktop.
eServices permit application can be used, for example, for applying for street work, excavation and tree felling permits.
Customers have been happy with the service, as the street-area permit process is now very fast — permits are issued in two days, on average.
Petri Kapanen, GIS planner, City of Varkaus
- 24/7 service to customers
- Automated input of permit applications in processing system
- Reduced need to contact customer service
- Shorter processing times for permits
- Better customer service
- Modern appearance of organization