Trimble Feedback -application supports the complete feedback management process from submitting feedback and reporting issues to managing and publishing feedback data by the authority or utility responsible.
Easy-to-use tools are integrated into workflows. With 24/7 availability, time-stamped submissions can be easily monitored, assigned to a responsible person within the organization and resolved while keeping the contributing party - such as citizens or other interest groups - informed. Organizations can also publish feedback for public interest. Feedback can be analyzed with visual tools. The application supports different levels of authentication, from anonymous to strong. |
Key benefits
Available 24/7
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Better and faster customer service
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Efficient collaboration between organizations and contractors
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Better allocation of resources
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Automated creation of feedback archive used for analysis and compiling statistics
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Trimble Feedback serves us well. Things have been well thought out in this system.
Janne Hartman, GIS Manager, City of Jyväskylä