Trimble Feedback is a web application, which provides an efficient communication channel between the municipality and its citizens and other interest groups.
Trimble Feedback -application supports the complete feedback management process from submitting feedback and reporting issues to managing and publishing feedback data by the authority or utility responsible. Easy-to-use tools are integrated into workflows. With 24/7 availability, time-stamped submissions can be easily monitored, assigned to a responsible person within the organization and resolved while keeping the contributing party informed. Organizations can also publish feedback for public interest.
Feedback can be analyzed with visual tools. The application supports different levels of authentication, from anonymous to strong.
Trimble Feedback integrates with Trimble TerraFlex and Trimble Field Inspector for mobile inspection workflows.
Trimble Feedback -application supports the complete feedback management process from submitting feedback and reporting issues to managing and publishing feedback data by the authority or utility responsible. Easy-to-use tools are integrated into workflows. With 24/7 availability, time-stamped submissions can be easily monitored, assigned to a responsible person within the organization and resolved while keeping the contributing party informed. Organizations can also publish feedback for public interest.
Feedback can be analyzed with visual tools. The application supports different levels of authentication, from anonymous to strong.
Trimble Feedback integrates with Trimble TerraFlex and Trimble Field Inspector for mobile inspection workflows.
Key benefits
- Available 24/7
- Better and faster customer service
- Efficient collaboration between organizations and contractors
- Better allocation of resources
- Automated creation of feedback archive used for analysis and compiling statistics
Trimble Feedback serves us well. Things have been well thought out in this system.
Janne Hartman, GIS Manager, City of Jyväskylä, Finland
Our reference: St. Charles Parish in Louisiana, US
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St. Charles Parish is using Trimble Feedback to improve their services. The leaders expect to reap significant cost savings and productivity gains.
"The features of this system will make the parish more accountable to our residents and will better organize the way we communicate their concerns to our contractors."
Luis Martinez GIS Coordinator, St. Charles Parish |
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How does it work?
